Privacy Policy
Last updated: August 2026
1. Introduction
TraceLeft is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our startup discovery platform at traceleft.com. By using the service, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We collect information you provide directly when creating an account, such as your name and email address. We also collect usage data including pages visited, features used, and interactions with the service. When you subscribe to a paid plan, payment information is processed securely by our payment processor, we do not store your full card details. We may also collect device information such as browser type, IP address, and operating system for security and analytics purposes.
3. How We Use Your Information
We use the information we collect to provide and improve the service, process payments and manage your subscription, send important account and service notifications, respond to your support requests, and analyze usage patterns to improve the product. We do not sell your personal information to third parties.
4. Data Storage and Security
Your data is stored securely using Supabase, a PostgreSQL cloud database with enterprise security. Authentication is handled by Clerk, which implements security practices including encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.
5. Third-Party Services
We use the following third-party services to operate TraceLeft: Clerk for authentication and user management, Supabase for database storage, and Paddle for payment processing. Each of these services has its own privacy policy and data handling practices. We encourage you to review their policies.
6. Cookies
TraceLeft uses cookies and similar tracking technologies to maintain your session, remember your preferences such as dark or light mode, and analyze how the service is used. You can control cookie settings through your browser, but disabling certain cookies may affect the functionality of the service.
7. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate data, and request deletion of your account and associated data. To exercise any of these rights, please contact us through our website.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
TraceLeft is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the service after any changes constitutes your acceptance of the updated policy.
11. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us through our website at traceleft.com.